Privacy Policy

This page explains how your information is collected, used, and handled when you visit or make a purchase from Craftidly.

This policy applies only to Craftidly and does not cover third-party services, including payment providers or platforms you may access through links on this site.

Information We Collect

When you make a purchase or attempt to make a purchase, we collect certain information necessary to complete your order, including:

  • Your name
  • Billing and shipping address
  • Email address
  • Order details

Payment information is processed securely through our payment providers. We do not store or have access to full payment details such as your credit card number, security code, or bank account information.

You may see limited payment details in your order confirmation (such as card type or the last four digits), but full payment information is never visible to us.

We may also automatically collect limited technical information when you browse the site, such as:

  • Device and browser type
  • Pages viewed and interactions
  • Cookies or similar technologies

This helps us understand how visitors use the site and improve the overall experience.

How Your Information Is Used

We use your information to:

  • Process and ship your order
  • Communicate with you about your purchase
  • Provide customer support
  • Comply with legal and tax obligations

We do not sell your personal information.

Sharing Your Information

Your information is shared only when necessary to operate the shop, including:

  • Payment providers to securely process transactions
  • Shipping carriers to deliver your order
  • Service providers (such as Shopify) to help run the website
  • Legal authorities, if required by law

We do not share your information with third parties for unrelated marketing purposes.

Cookies & Tracking

This site uses cookies and similar technologies to:

  • Keep the site functioning properly
  • Understand how visitors use the site
  • Improve performance and experience

Depending on your location, you may have options to limit certain types of tracking. You can also adjust your browser settings to manage cookies.

Data Retention

We retain order information only as long as necessary to:

  • Fulfill your order
  • Provide customer support
  • Meet legal and tax obligations

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your data

To make a request, please contact us using the information below.

Age Requirements

This site is intended for adults. Purchases must be made by someone 18 years or older, or with the involvement of a parent or guardian.

Changes To This Policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons.

Contact

If you have questions about this Privacy Policy or how your information is used, you can contact us at:

dstewart@craftidly.com